Skills Base Support

1. Add Skills After you create your Skills Base instance, the first thing to do is create some skills.   Click on the "Skills Directory" tab...

Getting Help Skills and Skill Categories Skill Set and Skill Assignment Roles Teams Locations People Qualifications Rating Scheme As...

Feature availability: Customer Support Agent - All licenses, Data Analyst - AI Module required* Article applies to: Administrators Sam is an AI-powe...

Skills Base provides a number of instructional videos that detail the use of features offered in the platform. These instructional videos are intended to su...