FAQ

Default solution folder, feel free to edit or delete it.

I set up an instance but didn't receive the confirmation email
If you set up an instance but didn't receive your confirmation email - click the below link to resend the confirmation: https://app.skills-base.com/lo...
Sat, 18 Feb, 2023 7:38 AM
Can I add more Administrators
Yes, any person within Skills Base can be made an Administrator. A person can either be created with the Administrator Security Group through the &q...
Fri, 20 Oct, 2023 1:33 AM
My users can't see their Training tab
If you have the Training module enabled, you will need to make sure users in your Security Groups can see the Training tab on their dashboad. You can do t...
Mon, 26 Jul, 2021 8:40 AM
What is the difference between the Security Group "List" and "View" options
The List and View options define what (List) and the detail (View) of what a Security Group can see. For example - this Security Group can List Roles, but...
Sat, 30 Mar, 2024 12:58 AM
I can't see some Categories in the Top Skill Categories
By default, the Top Skill Categories and screen items lists will show the top 10 results. Users can change their preferences through the "View...
Sat, 18 Feb, 2023 7:43 AM
How do I remove the Skills Base login screen (with SSO enabled)
If you have enabled Single Sign On and all of your users will use their SSO password, you can skip the Skills Base login screen by enabling the "Bypass...
Tue, 27 Jul, 2021 1:42 PM
User is getting a message "no skills assigned" when attempting to start an assessment
If a person attempts to start an assessment and gets a message "No skills assigned" - there can be 2 possible reasons and fixes. About Gadget o...
Tue, 12 Oct, 2021 12:54 PM
When looking at a Dashboard - which skill level am I seeing (Average, Self-Assessment, Supervisor)
When viewing dashboards, there are 3 assessment ratings that can be shown: Averaged ratings Self-assessment ratings Supervisor assessment ratings ...
Tue, 12 Oct, 2021 12:58 PM
How do I start my skills self-assessment?
Feature availability: All licenses Article applies to: People granted permission to complete self-assessments To start your Skills Base self-assessm...
Tue, 27 Feb, 2024 9:37 AM
What languages are supported?
Skills Base supports a number of languages in the interface. As it supported UTF-8, the data entered, reported and anzlyzed can be any language. The l...
Sat, 16 Nov, 2024 2:17 AM